Terms & Conditions

These terms govern your use of shehnaistories.com and the services provided by Shehnai Stories, a product of Pataka Systems ("we", "us", "our"), registered in India.

Our service

Shehnai Stories provides a platform to create personalised cinematic video wedding invitations. You select a template, customise it with your details, and we generate a video invitation for you.

Orders and payment

• Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes.
• Payment is processed securely via Razorpay. By placing an order, you agree to Razorpay's terms of service.
• Once payment is confirmed, your video invitation will be generated and made available for download in your account.

Delivery

All invitations are delivered digitally. After payment, your video will be generated and available for download from your account. Generation typically takes a few minutes but may take longer during peak periods.

Your content

• You are responsible for the accuracy of details you provide (names, dates, venues, photos).
• You must have the right to use any photos you upload. We are not liable for copyright claims arising from content you provide.
• We reserve the right to refuse orders containing offensive, defamatory, or illegal content.

Intellectual property

All templates, designs, animations, and music used in our invitations are owned by or licensed to Shehnai Stories. You receive a personal, non-commercial licence to use your generated invitation for its intended purpose (sharing with your wedding guests). You may not resell, redistribute, or use our templates for commercial purposes.

Limitation of liability

While we strive for quality, we are not liable for any indirect, incidental, or consequential damages arising from the use of our service. Our total liability shall not exceed the amount paid for the specific order in question.

Governing law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.