Privacy Policy

This privacy policy describes how Shehnai Stories ("we", "us", "our"), a product of Pataka Systems, collects, uses, and protects your information when you use our website and services at shehnaistories.com.

Information we collect

• Account information (name, email address) when you sign in via Google or email
• Wedding details you provide while customising your invitation (names, dates, venues, photos)
• Payment information processed securely through Razorpay (we do not store card details)
• Usage data such as pages visited, features used, and device information

How we use your information

• To create and deliver your personalised video invitation
• To process payments and send order confirmations
• To save your drafts and order history in your account
• To improve our templates, features, and overall service
• To respond to your enquiries and provide customer support

Your wedding content

Photos, names, and details you upload are used solely to produce your invitation. We do not use your personal wedding content for marketing or share it publicly without your explicit consent.

Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how our website is used and to improve the experience. You can disable cookies in your browser settings, though this may affect functionality.

Data security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication via Auth0, and Supabase's infrastructure for data storage. Payment processing is handled entirely by Razorpay's PCI-DSS compliant systems.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at support@shehnaistories.com. We will respond within 30 days.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.